Evertune FAQs
Who is Evertune?
Evertune is the AI marketing platform for Generative Engine Optimization (GEO) that helps brands improve visibility in AI search by analyzing responses at scale and delivering actionable insights. Evertune works with leading brands across all verticals, including Finance, Retail and E-Commerce, Automotive, Pharma, Tech, Travel, Food and Beverage, Entertainment, CPG, and B2B. Founded by early team members of The Trade Desk, Evertune has raised $20M in funding from leading adtech and martech investors. Headquartered in New York City, the company has a growing team of more than 40 employees.
Are you planning to add additional models into the platform?
Yes! We're continually adding new models and prioritize them based on consumer use volume. For any further questions, contact your Account Manager.
How can I change my score?
Evertune is capturing what answers the models naturally return on a range of prompts. AI learns by reading content online so improving how you are showing up is dependent on how your brand is appearing online. Developing content and communication strategies that are published on as many authoritative domains as possible following EEAT best practices is a good strategy.
How long does it take to influence an AI model on a consumer preference or category?
Expect AEO changes to move slowly. Most improvements months to show meaningful impact. Early signs, like better indexing or occasional inclusion in AI answers, may appear after 6–8 weeks, but large, consistent visibility gains typically require a full quarter or more. Month-to-month data will look relatively flat while models crawl, process, and adjust to new content and authority signals, so AEO should be measured on a quarterly horizon rather than monthly swings. You can think of the base model as the long term game, while influencing citations in search will show quicker improvements.
Can you generate insights for a specific audience?
Yes, just enter a specific audience—like "soccer moms in Texas"—in the product category field, and Evertune will generate insights by asking the models for results tailored to that group.
Will your attribution model estimate brand lift in zero‑click scenarios where no link is provided?
Yes. Evertune can detect and report brand mentions in AI outputs even when no URL or citation is included.
Aren’t LLMs changing constantly?
They are, which is why Evertune’s platform tracks and updates reports regularly. Our methodology adapts in real time as new model versions are released or retrained.
How do you come up with the prompts?
Our prompt selection is based on market research and EverPanel's insights from real LLM conversations. We've built a proprietary panel of 25 million internet users in the U.S., demographically weighted to reflect real-world usage patterns. The prompts are built to mimic how a consumer would search for answers in and around the category. We cluster prompts into broader intents and topics rather than exact keywords because over 80% of AI prompts are unique and conversational - people ask the same thing in completely different ways. You can also supplement our data-driven approach with Custom Prompts - up to 250 prompts specific to your strategy for tracking specialized use cases unique to your business.
What is your data methdology?
Direct API Access - Inside the AI's brain: Direct connections to Large Language Models (LLMs) measure how the base model perceives your brand—before any live search clouds the picture. Think of it as reading AI's first impressions at enterprise scale. These insights are available in Word Association, AI Brand Index, and Consumer Preferences.
Consumer App Data Collection - What the model finds in real time: Data from actual consumer apps reveals how real-time search influences recommendations. Because what AI knows versus what AI finds can be two different stories. We access these insights by spinning up virtual browsers that allow us to ask questions to the consumer apps. We always create new chats for each prompt so we don't bias the context window. These insights are available in Word Association, AI Brand Index, Consumer Preferences, and Content Analytics.
EverPanel - What real people actually search for: Our consumer panel of almost 25 million people shows what they're asking, the language they use and how often they're searching, across your brand, category and competitors. These insights are available in AI Usage and Prompt Volumes.
What is your prompting methodology? How do you come up with prompts?
Our prompt library starts with EverPanel, our proprietary panel of approximately 25 million U.S. internet users, demographically weighted to reflect the broader online population. EverPanel tells us what real consumers are actually typing into AI, such as the language, the intent patterns, the phrasing conventions, and the frequency.
Product Category Analysis trackers are built around three prompt types, each serving a distinct measurement purpose.
Word Association prompts are aided, meaning the brand name appears in the question, and are designed to surface the language and sentiment AI naturally associates with a brand without leading the model toward a particular response.
AI Brand Index prompts are unaided, meaning the brand name never appears in the prompt, and are engineered to replicate the questions a researcher would ask a human survey panel to measure awareness.
Consumer Preferences prompts are attribute-specific, first identifying what consumers care about within a category (price, durability, performance, etc.) and then asking comparative questions that reveal where a brand wins and loses against competitors on each dimension.
For clients who want to go beyond category-level benchmarking, Suggested Prompts dynamically generates a custom prompt strategy from EverPanel data specific to what you're looking to track.
Since AI models are probabalistic, Evertune samples each prompt 100 times per model to account for variance and provide statistically significant data.
How do I copy a chart? I want to use a chart in a Powerpoint/Google Slide presentation.
To copy a chart, click the camera icon on the top right corner of the chart. Currently, we support copying bar charts and radar charts. Copying donut charts, word-cloud images and data tables is coming soon!
AI Models
What is the benefit of direct integration to the API of the API models? How does Evertune stand out against competitors' solutions?
Most competitors collect data from the consumer-facing app as their only methodology. So much like SEO tools of old, they scrape the consumer UI.
We do this too, but we also plug into the model maker API's as:
Clean, Reliable Data Collection: We pay the model providers for access to connect directly through their API. This provides us scaled access ensuring clean, reliable, repeatable data collection. Most competitors do not have this and are in a cat-and-mouse game, hoping not to have their IP blocked from accessing the consumer app.
Statistical Significance: Because we tap into the API, we can analyze prompt responses at scale, giving us statistically significant, reliable and robust metrics rather than small sample sizes.
Base Model Insights: The APIs are the only way to isolate the base model’s knowledge. There isn't a way to force this in the consumer app. This allows us to understand what AI's preferences are at its core. This is especially important as the consumer app and all agent experiences are built on top of the base models. So these agents inherit brand preferences from the base model.
Brand Building: API is a more stable measure of long-term AI brand building. It does not have access to live searches, so is less reactive to changes in search indexes. It shifts when there has been a true model update.
AI is unique in that we have a way to programmatically query the underlying model. It's equivalent of Google opening up their page rank algo and allowing people to query it directly vs. having to infer the results based on SERPs. The only way to access this is through API.
You can see the results in the UI:
ChatGPT - is the base model collected directly from API
ChatGPT Search - collected through the consumer app. The biggest difference is that search is present
Gemini - base model collected through API
Gemini Search - collected directly from the consumer app. The biggest difference is that search is present
Google AI Mode - Google's AI mode experience on Google.com
What happens if a brand is too small? E.g. a regional restaurant or soda brand that won't place against Coca-Cola in a more national survey.
If the user prompts about the specific niche the brand operates in it can cut through. But if the brand is too niche and has no digital footprint, then AI won't know about it and will bias to less niche brands to try and answer users' prompts. Models are optimized to try and be helpful so rather than say "i dont know" it will pay attention to other parts of the users prompt. E.g. if someone is asking for "local craft beer from Springfield, NY" it will likely put more attention on "Craft Beer" than "Springfield, NY."
Is there a correlation between running more CTV (Connected TV) ads and improving AI Brand Scores?
While there is no direct correlation, running more CTV ads drives greater brand awareness, which leads to more people writing about your brand on the internet. More online content about your brand can lead to better performance in AI evaluations.
Which LLMs and AI search engines do you monitor?
Currently: ChatGPT, ChatGPT Search, Gemini, Gemini Search, MetaAI, Claude, Perplexity, DeepSeek, Google AI Mode, Google AI Overviews, and CoPilot.
What is Google AI Overviews?
Google AI Overviews are AI-generated summary boxes that launched broadly in the US in May 2024 and appear at the top of standard Google search results pages. When a user searches for something like "best email marketing tools for small businesses," Google automatically generates a synthesized answer drawn from multiple web sources, displayed above the traditional blue-link results with citation cards linking to those sources. Users don't opt in — the feature appears automatically for queries where Google determines an AI summary adds value, making it visible to all users on eligible searches without any special settings.
What is Google AI Mode?
Google AI Mode is a separate, dedicated search experience that Google began rolling out in 2025, designed for more complex, conversational, and multi-step queries. Unlike AI Overviews, it isn't a feature layered onto traditional search — it's a distinct interface users actively choose to enter, closer in concept to ChatGPT or Perplexity than to standard Google search. A user researching which enterprise software platform to recommend to their CEO can use AI Mode to have an extended back-and-forth conversation with Google, receiving detailed responses and asking follow-up questions rather than clicking through a dozen different pages.
What's the difference between AI Overviews and AI Mode?
AI Overviews are automatic summaries that reach every Google user on relevant queries, focused on informational and fact-finding intent. AI Mode is a user-selected conversational experience built for high-consideration, research-heavy queries that require depth, follow-up, and synthesis across multiple angles. AI Overviews prioritize quick answers; AI Mode is where buyers go when they're deep in a decision-making process.
Reporting
What reports does Evertune provide?
AI Model Insights (Prompt Volumes, AI Usage)
Brand Monitoring (Word Association, AI Brand Index, Consumer Preferences)
AI Website Optimization (Site Audit)
Content Strategy (AI Education Brief, Content Analytics)
Do you have a reporting API?
A reporting API is on our roadmap. In the meantime, here are instructions on how to push data to Google Cloud Services (GCS) or Amazon S3 bucket.
How often do reports refresh?
By default the trackers are set to auto refresh every 30 days. If you would like to change that setting you can do so by navigating to one of the reports under a product category, then click on Settings located in the upper right corner of the screen. The Settings modal will appear. In the modal, you can change the specific day of the month you would like the data to refresh or toggle the automatic data refresh off.
How long will it take for reports to complete?
The speed of reports depends on how quickly the AI models return answers, as Evertune has to wait for each model to respond. Because Evertune is asking thousands of questions at a significant scale, this can take several hours, but it is usually much faster. We will send you an email when the report is complete. If a report has taken longer than 12 hours please contact [email protected] or contact your account manager.
